Shipping policy

Shipping

We want your experience with The Alphabet Gift Shop to feel easy from start to finish — from placing your order to unwrapping something special.


Delivery

We currently deliver within the United Kingdom only.

Standard Delivery
2–3 working days

Next Day Delivery
Available on orders placed before 2pm (Monday–Friday).

All orders are carefully packed and sent using Royal Mail or a trusted courier. You’ll receive confirmation once your order is on its way.

Please note: delivery timeframes are estimates and may occasionally vary during busy periods.

International Shipping
We’re not currently offering international shipping due to VAT, customs duties and tariff regulations affecting the EU and USA. We hope to review this in the future.


Click & Collect

Prefer to collect? No problem.

Simply select Click & Collect at checkout and choose your preferred store. We’ll email you when your order is ready to pick up.

Collection is available from our Burton-on-Trent and Mickleover shops during opening hours.


 

A Quick Note

Once your parcel has been dispatched, responsibility passes to the courier — but if there’s ever an issue, please get in touch and we’ll do our best to resolve it quickly.